Winbet 22 — Privacy Policy

Winbet 22 is a trusted online betting and gaming platform. We understand that registering or transacting on our platform requires you to share certain personal information with us. Protecting that information is both our ethical and legal responsibility.

This Privacy Policy applies to the Winbet 22 website, mobile app, and other digital services. Reading it will help you understand what data we collect, why we collect it, and what rights you have.

By using the Winbet 22 platform, you agree to this Privacy Policy. If you have any concerns, please reach out to our support team before using our services. We're always ready to answer your questions.

Winbet 22 only collects information that is necessary to provide our services. We do not seek any unnecessary or excessive data.

A. Information collected at registration:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile Number
• Payment method details (bKash, Nagad, or Rocket number)
• Password (stored in encrypted form)

B. Information collected during identity verification:

• Copy of national ID or passport
• Selfie or photo (if required)
• Proof of address (utility bill or bank statement)

C. Automatically collected information:

• IP Address & Device Information
• Browser type and language settings
• Activity logs on the platform
• Login & Logout Time
• Game history and transaction records
• Cookies & Session Data

Winbet 22 uses the data it collects solely for defined purposes. No information is ever used beyond those stated purposes.

• Service Delivery: To manage your account, process deposits and withdrawals, and ensure a smooth gaming experience.
• Identity Verification: To verify age and identity, and to complete the KYC process for anti-money laundering compliance.
• Security: To detect fraud, prevent unauthorized access, and stop the creation of multiple accounts.
• Contact: To respond to important updates, promotional offers, and support requests.
• Legal Obligations: To retain specific data as required by applicable laws and regulations.
• Service improvement: To analyze user experience and further improve the platform.
• Responsible Gaming: To send alerts and support if there are signs of problem gambling.

Winbet 22 does not generally share your personal information with third parties. However, limited data sharing may be necessary in certain specific circumstances:

Payment Processor:

Limited transaction details are shared with bKash, Nagad, and Rocket solely to process deposits and withdrawals. This information is used exclusively for payment processing.

Identity Verification Service:

Certain documents may be shared with approved third-party verification services to complete the KYC process. These providers operate under strict confidentiality agreements.

Legal Authorities:

Winbet 22 may be required to disclose information to government authorities under a court order, a lawful request from an investigative body, or applicable law. Where possible, you will be notified in advance.

Technology service providers:

Only the minimum necessary data is shared with selected technology partners for server hosting, data analytics, and security services. These partners are held to the same privacy standards we uphold.

Winbet 22 does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations.

• While your account is active: All data is retained.
• After account closure: Transaction and KYC data is retained for a minimum of 5 years in accordance with AML regulations.
• Inactive accounts: Non-essential data is deleted after more than 12 months of inactivity.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies are stored for up to 1 year.
• Marketing communications: If you cancel your subscription, your data will be deleted within 30 days.

You may request deletion of your data; however, certain information may not be removable before a specified period due to legal obligations.

Winbet 22 protects your data using industry-standard security technology. Our security measures are regularly reviewed and updated.

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Password Hashing: Passwords are not stored in plain text — bcrypt hashing is used.
• Two-Factor Authentication (2FA): OTP verification at login provides an extra layer of security.
• Firewall & DDoS Protection: Robust firewall protection at the server level.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Restricted Access: Only authorized personnel have access to data on a need-to-know basis.

Winbet 22 uses cookies on its website. Cookies are small data files stored in your browser that help us improve our services.

Types of cookies we use:

• Essential Cookies: These are essential for maintaining login sessions and security, and cannot be disabled.
• Performance Cookies: Used to measure site loading speed and overall performance.
• Functionality Cookies: To remember your language preferences and settings.
• Analytics Cookies: To analyze user behavior and improve our services.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

As a Winbet 22 member, you have the following rights over your personal data. Contact our support team at any time to exercise these rights.